TERMS AND CONDITIONS OF TRADING

Browns Carpets, Furnishers and Independent Living Centre

CONDITIONS OF USE Welcome to our online store! Browns Carpets, Furnishers and Independent Living Centre and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions.  

Please read them carefully. PRIVACY, please review our Privacy Notice, which also governs your visit to our website, to understand our practices.  

ELECTRONIC COMMUNICATIONS When you visit Browns Carpets, Furnishers and Independent Living Centre or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.  

COPYRIGHT All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Browns Carpets, Furnishers and Independent Living Centre or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Browns Carpets, Furnishers and Independent Living Centre, with copyright authorship for this collection by Browns Carpets, Furnishers and Independent Living Centre and protected by international copyright laws. 

TRADEMARKS Browns Carpets, Furnishers and Independent Living Centre trademarks not be used in connection with any product or service that is not Browns Carpets, Furnishers and Independent Living Centre, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Browns Carpets, Furnishers and Independent Living Centre. All other trademarks not owned by Browns Carpets, Furnishers and Independent Living Centre or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Browns Carpets, Furnishers and Independent Living Centre or its subsidiaries. 

 

LICENSE AND SITE ACCESS Browns Carpets, Furnishers and Independent Living Centre grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Browns Carpets, Furnishers and Independent Living Centre. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Browns Carpets, Furnishers and Independent Living Centre. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Browns Carpets, Furnishers and Independent Living Centre and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Browns Carpets, Furnishers and Independent Living Centre name or trademarks without the express written consent of Browns Carpets, Furnishers and Independent Living Centre. Any unauthorized use terminates the permission or license granted by Browns Carpets, Furnishers and Independent Living Centre. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Browns Carpets, Furnishers and Independent Living Centre so long as the link does not portray Browns Carpets, Furnishers and Independent Living Centre, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Browns Carpets, Furnishers and Independent Living Centre logo or other proprietary graphic or trademark as part of the link without express written permission. 

 

YOUR MEMBERSHIP ACCOUNT If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Browns Carpets, Furnishers and Independent Living Centre and its associates reserve the right to refuse service, terminate accounts, remove, or edit content, or cancel orders in their sole discretion.  

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Browns Carpets, Furnishers and Independent Living Centre reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Browns Carpets, Furnishers and Independent Living Centre and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Browns Carpets, Furnishers and Independent Living Centre and its associates and sublicensees the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Browns Carpets, Furnishers and Independent Living Centre or its associates for all claims resulting from content you supply. Browns Carpets, Furnishers and Independent Living Centre has the right but not the obligation to monitor and edit or remove any activity or content. Browns Carpets, Furnishers and Independent Living Centre responsibility and assumes no liability for any content posted by you or any third party.  

Terms of Payment 

  1. Subject to any special terms agreed in Writing between the Buyer and the Seller: – 

  1. the Seller shall be entitled to invoice the Buyer for the price of the Goods on or at any time after the delivery of the Goods in which event the Seller shall be entitled to invoice the Buyer for the price at any time after the Seller has notified the Buyer that the Goods are ready for collection or (as the case may be) the Seller has tendered delivery of the Goods and 

  1. the Buyer shall pay the price of the Goods without any set-off or other deduction Due on receipt of the date of the Seller’s invoice, notwithstanding that delivery may not have taken place and the property in the Goods has not passed to the Buyer. 

  1. The time of payment of the price shall be of the essence of the Contract. Receipts for payment will be issued only upon request. 

  1. If the Buyer fails to make any payment on the due date, then, without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to: 

  1. cancel the Contract or suspend any further deliveries to the Buyer. 

  1. appropriate any payment made by the Buyer to such of the Goods (or the goods supplied under any other contract between the Buyer and the Seller) as the Seller may think fit (not withstanding any appropriations by the Buyer); 

  2. For nonstandard or made to order products these goods will be made to the Buyer’s order and payment may be required with the Buyer’s order. Such orders are taken on a strictly non-cancellable, non-returnable and non-refundable basis. 

Delivery 

  1. Unless otherwise agreed in Writing by the Buyer and the Seller delivery of Goods shall be made by the Seller delivering the Goods to the Delivery Address. 

  1. Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for any delay in delivery of the Goods howsoever caused. Time for delivery shall not be of the essence unless previously agreed by the Seller in Writing. The Goods may be delivered by the Seller in advance of the quoted delivery date upon giving reasonable notice to the Buyer. 

  2. If the Buyer contracts to purchase the entire stock of the Goods, any quantities quoted on the Buyer’s order shall be approximations only and for the purpose of the Contract the Seller shall be deemed to have delivered and the Buyer shall be deemed to have received the entire stock of such particular type of goods notwithstanding that the quantity actually delivered may differ from that so quoted. 

  3. Where the Goods are to be delivered in instalments, such delivery shall constitute a separate contract and failure by the Seller to deliver any one or more of the instalments in accordance with these Conditions or any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the Contract as a whole, as disputed. 

  1. If the Seller fails to deliver the Goods for any reason other than any cause beyond the Seller’s reasonable control or the Buyer’s fault, and the Seller is accordingly liable to the Buyer, the Seller’s liability shall be limited to the excess (if any) of the cost to the Buyer (in the cheapest available market) of similar goods to replace those not delivered over the price of the goods. 

  1. If the Buyer fails to take delivery until actual delivery of the Goods or fails to give the Seller a specific delivery date or fails to give adequate delivery instructions at the time stated for delivery then, without prejudice to any other right or remedy available to the Seller, the Seller may. 

  1. store the Goods until actual delivery and charge the Buyer for the reasonable costs incurred (including with limitation storage and insurance); or 

  1. sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) charge the Buyer for any shortfall below the price under the Contract. 

 

RISK OF LOSS All items purchased from Browns Carpets, Furnishers and Independent Living Centre are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.  

 

PRODUCT DESCRIPTIONS Browns Carpets, Furnishers and Independent Living Centre and its associates attempt to be as accurate as possible. However, Browns Carpets, Furnishers and Independent Living Centre does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Browns Carpets, Furnishers and Independent Living Centre itself is not as described, your sole remedy is to return it in unused condition.  

ORDERS AND SPECIFICATIONS 

  1. No order submitted by the Buyer shall be deemed to be accepted by the Seller unless and until confirmed in Writing by the Seller’s authorised representative or (if earlier) the Seller delivers the Goods to the Buyer. 

  1. The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any order (including any applicable specification) submitted by the Buyer, and for giving the Seller any accessory information relating to the Goods within a sufficient time to enable the Seller to perform the Contract in accordance with its terms. 

  1. The quantity and description of and any specification for the Goods shall be those set out in the Seller’s quotation. 

  1. If the Goods are to be manufactured or any process is to be applied to the Goods by the Seller in accordance with a specification submitted by the Buyer. The Buyer shall indemnify the Seller against all loss, damages, costs, and expenses awarded against or incurred by the Seller in connection with or paid or agreed to be paid by the Seller in settlement of any claim of infringement of any patent copyright, design, trademark or other industrial or intellectual property rights of any other person which results from the Seller’s use of the Buyer’s specification. 

  1. The Seller reserves the right to make any changes in the specification of the Goods which are required to conform with any applicable safety or other statutory requirements or, where the Goods are to be supplied to the Seller’s specification, which do not materially affect their quality or performance. 

 

 

WARRANTIES AND LIABILITIES 

  1. Subject to the conditions set out below the seller warrants that the Goods will correspond with their specification and will be free from defects in material and workmanship at the time of delivery. 

  1. Without prejudice to the generality of the foregoing the above warranty is given by the Seller subject to the following conditions: 

  1. the Seller shall be under no liability in respect of any defect in the Goods arising from any drawing, design or specification supplied by the Buyer or where the defect arises, because the Buyer fails to store the goods correctly or because the Buyer alters or repairs the Goods without the written consent of the Seller or where the Goods have been misused. 

  1. the Seller shall be under no liability under the above warranty (to any other warranty, condition, or guarantee) if the total price for the Goods has not been paid by the due date for payment. 

  1. Subject as expressly provided in the Conditions and except where the Goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms implied by statute, or Common law are excluded to the fullest extent permitted by law. 

  1. Where the Goods are sold under a consumer transaction as defined by the Consumer Transactions (Restrictions on Statements) Order 1976 the statutory rights of the Buyer are not affected by these Conditions. 

  1. Any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with specification shall (whether or not delivery is refused by the Buyer) be notified to the Seller within 3 days from the date of delivery. The Buyer shall at the same time and at its expense send a sample of the Goods which are alleged to be defective to the Seller for examination. If delivery is not refused and the Buyer does not notify the Seller accordingly, the Buyer shall not be entitled to reject the Goods and the Seller shall have no liability for such defect or failure, and the Buyer shall be bound to pay the price as if the Goods has been delivered in accordance with the Contract. 

  1. Where any valid claim in respect of any of the Goods which is based on any defect in the quality or condition of the Goods or their failure to meet specification is notified to the Seller in accordance with these Conditions, the Seller shall be given a reasonable opportunity to examine the Goods and, if it agrees that the Goods are defective, the Seller shall be entitled, at its option, to replace the Goods (or refund to the Buyer the price of the goods or a proportionate part of the price), but the Seller shall have no further liability to the Buyer. 

  1. No arrangement to refund the Buyer the price of the goods or a proportionate part of the price shall be binding on the Seller unless agreed in Writing by the director of the Seller. 

  1. Notwithstanding any other clause of the Conditions, the Seller shall not be obliged to make any refund to the Buyer where the Goods have been destroyed by the Buyer or the Buyer has marked or damaged the Goods in any way. 

  1. Except in respect of death or personal injury caused by the Seller’s negligence, the Seller shall not be liable to the Buyer by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depiction of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of the Seller, its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer, except as expressly provided in these Conditions. 

  1. The Seller shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of the Seller’s obligations in relation to the Goods, if the delay or failure was due to any cause beyond the Seller’s reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Seller’s reasonable control. 

  1. act of God, explosion, flood, tempest, fire or accident. 

  1. war or threat of war, sabotage, insurrection, civil disturbance or requisition. 

  1. acts, restrictions, regulations, byelaws, prohibition or measures of any kind on the part of any government, parliamentary or local authority. 

  1. import or export regulations or embargoes. 

  1. strikes, lockouts or other industrial actions or trade disputes (whether involving employees of the Seller or of a third party). 

  1. difficulties in obtaining raw materials, labour, fuel, parts or machinery. 

  1. power failure or breakdown in machinery. 

PRODUCT RETURNS 

Unless the Seller is in error, when a full credit will be given for the return of re-saleable Products, products may only be returned with the prior approval of the Seller, and then subject to the following handling charges 10% Re-Stocking fee applies. 

 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY Browns Carpets, Furnishers and Independent Living Centre ON AN “AS IS” AND “AS AVAILABLE” BASIS. Browns Carpets, Furnishers and Independent Living Centre MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Browns Carpets, Furnishers and Independent Living Centre DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MYCOMPANY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Browns Carpets, Furnishers and Independent Living Centre ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MYCOMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. APPLICABLE LAW By visiting Browns Carpets, Furnishers and Independent Living Centre, you agree that the UK LAWS of ENGLAND, SCOTLAND, WALES, and NORTHERN IRELAND without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Browns Carpets, Furnishers and Independent Living Centre or its associates.  

SITE POLICIES, MODIFICATION, AND SEVERABILITY Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Browns Carpets, Furnishers and Independent Living Centre. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.  

 

 

 

 

 

QUESTIONS: Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: steve@custommobilityathome.com 

Registered Office 
Custom Mobility @ Home Ltd
3.11 Hollinwood Business Centre,

Albert Street,

Hollinwood,

England

OL8 3QL 

 

Contact Us: 07587238889 

Company No: 13280344 

VAT Registration No: 380 883761  

Privacy Policy

Browns Carpets, Furnishers and Independent Living Centre

  1. Introduction

1.1    We are committed to safeguarding the privacy of our website visitors and service users.

1.2    This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3    We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4    In this policy, “we”, “us” and “our” refer to Browns Carpets, Furnishers and Independent Living Centre

  1. How we use your personal data

3.1    In this Section 3 we have set out:

(a)    the general categories of personal data that we may process;

(b)    the purposes for which we may process personal data; and

(c)    the legal bases of the processing.

3.2    We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

3.3    We may process your account data (“account data“). The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.4    We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.5    We may process information relating to our customer relationships, including customer contact information (“customer relationship data“). The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.

3.6    We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.7    We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.8    We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

3.9    In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.10  Please do not supply any other person’s personal data to us, unless we prompt you to do so.

  1. Providing your personal data to others

4.1    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.2    In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  1. Retaining and deleting personal data

5.1    This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3    We will retain your personal data as follows:

(a)    Personal information provided by you will be retained for a minimum period of 6 Months following 25/5/2018, and for a maximum period of 10 years following 25/5/2018.

5.4    In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained.

5.5    Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  1. Amendments

6.1    We may update this policy from time to time by publishing a new version on our website.

  1. Your rights

7.1    In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2    Your principal rights under data protection law are:

(a)    the right to access;

(b)    the right to rectification;

(c)    the right to erasure;

(d)    the right to restrict processing;

(e)    the right to object to processing;

(f)    the right to data portability;

(g)    the right to complain to a supervisory authority; and

(h)    the right to withdraw consent.

7.3    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

7.4    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

7.6    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

7.7    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.8    To the extent that the legal basis for our processing of your personal data is:

(a)    consent; or

(b)    that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

        and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.9    If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.10  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.11  You may exercise any of your rights in relation to your personal data by written notice to us.

  1. About cookies

8.1    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

8.2    Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

8.3    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

  1. Cookies that we use

9.1    We use cookies for the following purposes:

(a)    authentication – we use cookies to identify you when you visit our website and as you navigate our website;

(b)    personalisation – we use cookies to store information about your preferences and to personalise the website for you;

(c)    security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(d)    analysis – we use cookies to help us to analyse the use and performance of our website and services; and

(e)    cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

  1. Cookies used by our service providers

10.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

10.2  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

  1. Managing cookies

11.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/kb/PH21411 (Safari); and

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

11.2  Blocking all cookies will have a negative impact upon the usability of many websites.

  1. Our details

12.1  This website is owned and operated by Browns Carpets, Furnishers and Independent Living Centre

12.2  You can contact us via our website details.